
Robin Kay Levine, 2009 President, Eco-Me
2009 has been a very interesting year. At Eco-Me we brought our pre-mixed natural cleaners, our "Family" line, to market (Drugstore.com, Amazon.com...) launched our pet products into online mass stores (Petco.com) and worked smarter and leaner than ever before.
Now the last part is familiar to all business owners as they maneuver their way through surviving rough economic times, but for start up businesses this becomes part of your business plan, your day to day language and the only way to get the word out that your products/services are worth customers attention.
So how do we do it? Here are a few tips from the inside of our business that helped us cut costs, become more efficient and uncover some great marketing.
1. Get rid of postage machines. Buy stamps online, go to the post office at lunch and buy stamps (the fresh air and change of scenery is good for you). We saved $25-50/month. I met a potential client on line one day, who knew the USPS was a lead generator!
2. Look at your phone bill and messaging services. We're a small team, but we work at many locations from our offices to the infamous warehouse. Jenn our VP is in NY while our headquarters are in Pasadena, CA. I'm on the road a lot, sitting at home on a laptop at the craziest hours and soon Joyce will be e-telecommuting as shes gives birth to a baby boy early in 2010. With all of that, we manage to keep connected and have our phones and messages routed right to our emails. It's great, saves time and money too! We use 8x8 a great service that utilizes VOIP, internet phone services. Savings besides efficiency approximately $100/month.
3. Installed a water system in our kitchen for clean filtered water. Use your Kleen Kanteen steel water bottles, save money and the earth. Keep saying it, change comes slow, but we're now all on board with re-usable water bottles. Keeping hydrated is key to brain function!
4. Our future is bright and we continue to become efficient using effective sales tools like the Eco-Me CRM (our custom built Filemaker Pro CRM sales system which allows our team to log on where ever and when ever to track their customers, sales and marketing notes). Build it and they will come.... Filemaker is a great solution for growing your business. Cheaper than other online services and you build it to fit your specific needs. I love custom, it's the perfect fit everytime! We've left Sales Force, Appshore and more... While they are effective, they are costly and not CUSTOM! There I said it, again!
As a small family style business we work and act as a team. Listening, supporting and handing off the baton department to department. Our component based manufacturing system helps keep us flexible and avoid waste and high inventory volumes.
Stay tuned for my Component Based Blog! How to lego-ize your car parts!!!
-Robin



